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Consultation, Community and Empowerment

Lessons from the Deaf Community

Hugh Mclaughlin

University of Salford, England and University of Manchester, England, h.mclaughlin{at}salford.ac.uk

Denise Brown

University of Salford, England and University of Manchester, England

Alys M. Young

University of Salford, England and University of Manchester, England

• Summary: This article offers a critical examination of the conceptual basis of service user involvement through the analysis of a practice example derived from the Deaf community. The Deaf community is located both socio-culturally and historically.

• Findings: One authority’s attempts to consult with their own Deaf community is used as the lens to examine the issues, dilemmas and contradictions inherent in consultation and how consultation can be seen as a mechanism both for social control and for empowerment.

• Applications: The authors identify some of the lessons for practice and argue against the uncritical acceptance of consultation. They identify preconditions for consultation to be beneficial both for the Deaf community and for those wishing to consult with that community.

Key Words: Deaf community • empowerment • consultation • service user involvement

Journal of Social Work, Vol. 4, No. 2, 153-165 (2004)
DOI: 10.1177/1468017304044859
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